Advocates Tell FTC: Facebook is violating children’s privacy law Complaint says controversial Messenger Kids app doesn’t comply with COPPA

Parent Coalition for Student Privacy signed onto this complaint to the FCC about Facebook’s violation of children’s privacy and the federal law known as COPPA via its Messenger for Kids app.
Contact: David Monahan, CCFC: [email protected]; 617-896-9397

BOSTON – Wednesday, October 3, 2018 – Today, a coalition of 17 public health advocacy groups called on the Federal Trade Commission (“FTC”) to investigate and take action against Facebook for violations of the Children’s Online Privacy Protection Act (“COPPA”). The groups filed a complaint asserting that Messenger Kids, a controversial messaging application for children as young as five, collects kids’ personal information without obtaining verifiable parental consent or providing parents with clear and complete disclosures of Facebook’s data practices.

Messenger Kids is the first major social platform designed specifically for young children. The FTC complaint says that Facebook’s parental consent mechanism does not meet the requirements of COPPA because it’s not reasonably calculated to ensure that the person providing consent is actually the child’s parent. Any adult user can approve any Messenger Kids account, and testing confirmed that even a fictional “parent” holding a brand-new Facebook account could immediately approve a child’s account without proof of identity. The complaint also asserts that Facebook Messenger Kids’ privacy policy is incomplete and vague. The policy allows Facebook to disclose data to unnamed third parties and the “Facebook Family of Companies” for broad, undefined business purposes. The policy does not specify what companies are in the “Facebook Family.” COPPA requires that privacy policies list the name and contact information of any third parties who have access to children’s data.

The complaint was organized by the Campaign for a Commercial-Free Childhood (CCFC) and drafted by the Communications & Technology Law Clinic in the Institute for Public Representation (“IPR”) at Georgetown University Law Center. “Despite Facebook’s promises to the contrary, Messenger Kids blatantly violates COPPA’s protections for children’s privacy by collecting children’s personal information without informed, verifiable parental consent,” said Jim Graves, Staff Attorney and Clinical Teaching Fellow at IPR. “In fact, Facebook’s parental verification method is similar to one the FTC rejected in 2013. The FTC should act quickly to stop Facebook’s violation of children’s privacy.”

Earlier this year, CCFC sent Facebook CEO Mark Zuckerberg a letter signed by over 100 experts and advocates, asking him to pull the plug on Messenger Kids because it undermines children’s healthy development. CCFC also launched a petition calling on Facebook to scrap the app.

“While evidence shows that excessive social media use negatively impacts the wellbeing of children and teens, Facebook is trying to get kids hooked at the tender age of five,” said CCFC’s Executive Director Josh Golin. “They tell parents that Messenger Kids was designed to be safe for children, but they don’t even comply with the most basic privacy requirements of the law. The best choice for parents is clear: keep young kids away from Facebook.”

Organizations which signed today’s complaint along with Campaign for a Commercial-Free Childhood were Badass Teachers Association, Centre for Child Honouring, Consumer Federation of America, Defending the Early Years, EPIC Privacy, Media Education Foundation, MomsRising/MamásConPoder, New Dream, Parent Coalition for Student Privacy, Parents Across America, Peace Educators Allied for Children Everywhere (P.E.A.C.E.), Public Citizen, The Story of Stuff, TRUCE (Teachers Resisting Unhealthy Childhood Entertainment), United Opt Out National, and USPIRG.
CCFC is the home of the Children’s Screen Time Action Network, which provides resources for parents and professionals who want to reduce the time children spend on digital devices.

Read the full complaint here: